FAQs

We've listed below some of the most common questions we face at Scimitar Shop. If you have other questions, please send us an email to info@scimitarshop.co.uk, or chat to us on Live Chat.

Delivery information can be found here and returns information can be found here.

 


Where can I find your size charts?

You can find the size charts for our products on each individual product, by the product description.

Do you sell custom sportswear?

Yes - in fact, that's the main function of our business! If you're looking for custom running club kit click here, or for custom cycling kit, click here. Please note - there's a minimum order of 10 units for custom kit.  <

Where can I find your returns policy?

Returns information can be found on each individual product (by the description), or you can read more about it here.

Do you sponsor athletes & bloggers?

We treat each enquiry on an individual basis. If you're interested in working with us and our range of products, please email info@scimitarshop.co.uk.

What material are your running vest, cycle jerseys and t-shirts made from?

We utilise a premium technical polyester material, with exclusive Qwick-Dri™ technology.

How can I best care for my new product?

Our products are printed using a premium sublimation technique, which ensure fade-free printing. For best results, wash your products at 30 degrees and avoid tumble drying.

Why do your products have varying features?

As we continue to develop our products, we're introducing brand new features to our products to enhance the overall technical performance.

What delivery methods do you use?

We have a variety of delivery options for different locations. To find out what/where we can deliver, proceed to the checkout with your product or click here.

If I have a further size enquiry, can I contact you directly?

Of course! We're here to help. You can either email us, or contact us through Live Chat, which is operational between 9am and 5:30pm, Monday to Friday.

Your old shop used to feature team kits and event products. Where can I find these now?

We have moved our team kit and event products to a new website for better overall experience. The new website for this is split between www.scimitarclubs.com and www.scimitarevents.com

I have an issue with a voucher code/free delivery discounts, what should I do?

Not a problem - contact us via email or Live Chat and we'll do our best to help you out.